Customer Support
We are here to help with orders, shipping, returns, and product questions.
- Email: [email protected]
- Returns: [email protected]
- Privacy: [email protected]
- Hours: Monday–Friday, 9:00–17:00 (local business hours)
Please include your order number when contacting us about an existing order. We aim to reply within 1–2 business days.
Business Identity
Store name: Chengmei
Website: https://chengmei.site
Business address: 5894 Mission St, Suite 100, Richmond, VA 23223, USA
Support email: [email protected]